In accordance to what is established in the FederalLaw of Protection of Personal Data in Possession of Private Parties (The Law) and  its Regulations and in order to  preserve the integrity, privacy and protection of your personal data CONDO HOTEL GBP,S.A. DE C.V., JADE GARDENS, S.A. DE C.V., DESARROLLOS PUNTA SUR, S.A. DE C.V., PROMOCIONES SISAL, S.A. DE C.V., TAOWELLNESS CENTER, S. DE R.L. DE C.V., jointly referred to as “TAO MÉXICO” (hereinafter “TAO MÉXICO”), make available this Notice of Privacy:

Data of the Responsible Party

“TAO MÉXICO”, with domicile ay Av. del Sol esquina Vía Palma, Interior del Residencial Bahía Príncipe, Residencial & Golf, Carretera Federal #307 Km 250, Código Postal 77737, Akumal, Quintana Roo, México, is responsible of the use, treatment and protection of the information and personal data obtained from you or from those that may access the same by any means, so as to provide you any service. If you do not declare your no acceptance for the treatment of your data enabled in this Notice so as to exercise your ARCO rights (Access, Rectification, Cancelation and Opposition), we shall consider that you have granted your consent.

Personal Data

“TAO MÉXICO” may obtain the necessary personal data for the adequate rendering of its services, by different means, such as: i. When You provide us the same directly; ii. When you visit our website or use our services on line; iii. When we assist you by telephone; iv. When obtained through our agents, promoters, commission agents or business partners and, v. When we obtain information through social media, such as Twitter, Facebook, Instagram or instant messaging services such as What’s App, Facebook Messenger, Telegram and/or any other means permitted by the Law.

The personal data that “TAO MÉXICO” may obtain from You, includes without limitation the following:

a) Your Identification Data: Full name, date and place of birth, domicile, personal telephone number, mobile/cellular phone, marital status, nationality and/or immigration situation, company where you work, number of children, age of your children; sex, work domicile, position, seniority at your work place, SSN social security number (in Mexico IMSS, ISSSTE, INFONAVIT), e-mail, professional license number, drivers license, marriage certificate, your birth certificate, as well as the birth certificates of your economic dependents, voting card number, copy of passport, Population Code known as CURP, Taxpayers´ Registry Number known as RFC, proof of domicile, marital regime, education level, family reference, personal reference, image on any template, as well as your signature, in addition to any other identification data, alias or nickname with which you are identified in the different digital platforms such as  Twitter, What’s App, Facebook, Instagram, Messenger, etc.

b) Identification Data of your spouse: Full name, date of birth, domicile, voting card number, Population Code known as CURP, Taxpayers´ Registry number known as RFC, position and seniority at her workplace, domicile of his/her workplace, SSN social security number (IMSS, ISSSTE, INFONAVIT), mobile/cellular phone, as well as of his/her work place, image on any template, as well as his/her signature, in addition to any other identification data, alias or nickname with which he/she are identified in the different digital platforms such as  Twitter, What’s App, Facebook, Instagram, Messenger, etc.

c) Identification Data of any third party related with You: Full name, image on any template, company for which he/she works, date of birth, domicile of his/her work place, position, work telephone number, seniority in his/her job.

d) Patrimonial Data: Credit history, income and expenses, pay-slips, bank accounts, bank statements and/or any other documentation and information related with the existent business relation or that may exist among “TAO MÉXICO” and You as the owner of the personal data.

Purpose of the treatment of the Personal Data
obtains, uses, stores or transfers your personal data, with respect to which we obtain your consent prior to its treatment, in strict compliance with the Law, in order to perform the following:
- Identification purposes.
- Contact by telephone or e-mail purposes in order to send you information related with our products and/or services hired or to be hired, promotions and invitations to several events.
- Compliance of the obligations that derive from the existent legal relation or to be established with You as the owner of the personal data and “TAO MÉXICO” as the party responsible of its treatment.
- Formalize the transactional or contractual process with You, as client, supplier or consumer with respect to any of our products and/or services.
- Purchase and sale of real estate properties.
- Generate a database so as to follow-up with respect to interested parties.
- Socioeconomic and socio-demographic studies.
- Administrative processes such as forming files, payments, returns, invoicing, purchase history, application processing, collection, clarifications, credit investigation.
- News bulletins.
- Improvement of the control and performance of the subsequent processes of enquiry, credits and title.
- Marketing, advertising and commercial prospecting.
- Implementation of improvements in products and services.
- Communicate focused promotions.
- Invitations to special events.
- Client support, congratulation, welcome and expression of appreciation messages.

It is important to establish that the purposes originate and are necessary for the legal relation among “TAO MÉXICO” and the owner of the personal data.

Transfer of Personal Data
may for the mentioned purposes, transfer your data to “Responsible Parties” in terms of the Law, to third parties, whether Mexican or foreign, with whom it is assisted for its operation, as well as third parties of the real estate industry, construction, administrator of developments as well as its subsidiaries, affiliates and/or controlling companies.

As owner of the data, You are entitled to: (i) Access your personal data and acknowledge the details of the treatment of the same, (ii) Rectify in case they are inexact or incomplete, (iii) Cancel when you consider the same are not required for the purposes established and/or are being used for purposes not consented or if the contractual relation or service relation has concluded and, (iv) Oppose to the treatment of the same for specific purposes. (ARCO Rights).

In order to exercise your Access, Rectification, Cancellation and Opposition Rights (ARCO), You shall send a request, same that may be downloaded her and send to the Privacy Officer to the following e-mail contacto@taomexico.com

We inform you that the exercise of the ARCO Rights is gratuitous, but if you should request in a period less than twelve months, there shall be a cost defined by Law, unless there are substantial modifications to the Notice of Privacy, that derive in new ARCO requests. You shall pay the justified expenses for sending or the cost of copies or other templates and in its case the cost of certification of documents.

Means to revoke the consent for the treatment of personal data.
It is important that You acknowledge your rights to revoke your consent for the treatment of your personal data in the same form as you granted your consent, in such way, that if You request a confirmation of your request, “TAO MÉXICO” through the Privacy Officer shall respond expressly and concluding the legal relation with “TAO MÉXICO”.

The response process shall be the following:
The Privacy Officer shall respond your ARCO request and the motives of his/her decision by e-mail in a maximum term of 20 business days, counted as of the day he/she received your ARCO request. In case the ARCO Request is responded affirmatively or admissible, the modifications requested shall be performed in a maximum term of 15 business days. The Responsible Party may notify within the mentioned terms in this paragraph the extension of the same for one occasion for a period equal to the original term.

It is possible that “TAO MÉXICO” may deny the access so that You can exercise your ARCO Rights, in the cases permitted by law, and consequently shall inform You the motive of such decision. Such denial may be partial, in which case “TAO MÉXICO” shall perform the access, rectification, cancelation or opposition of the relevant part.

In this case, as an alternative in order to limit the scope of the treatment of your data You may list at the Public Registry of the Federal Consumer Protection Agency in Spanish Procuraduría Federal del Consumidor (PROFECO), so as to avoid Advertising. For more information with respect to such registry, You may consult the website of PROFECO or directly contact such agency.

In our website we use tracking technologies such as cookies and web beacons or web bugs (terms defined hereinafter) by means of which it is possible to monitor your visits as an internet user, offer you a better service and experience upon navigating on our website, as well as to offer you through promotional banners new products and services based on your preferences. The personal data that we may obtain from such tracking technologies are the following: hours of navigation, time of navigation on our website, sections consulted. Likewise, the website of “TAO MÉXICO” has links to other external sites, of which the contents and the privacy policies are not our responsibility. The personal data obtained through these technologies may be shared with third parties, Mexican or foreign which assist “TAO MÉXICO” for its operation, as well as its subsidiaries, affiliates and/or controlling companies.

If you do not desire to use the tracking technologies, you may disable following the steps established by your browser in the Menu bar.

For more information, a Cookie is a data file stored in the hard drive of the computer or electronic communication device of a user upon navigations on the internet, which allows to exchange information among such site and the browser of the user. This information can reveal means of identification of the session, authentication or preferences of the user, as well as any data stored by the browser regarding the website.

A web beacon is a visible or hidden image in a website or an e-mail, used to monitor the behavior of users by such means.

Modification of the Notice of Privacy
This Notice of Privacy may suffer changes or updates due to new legal requirements; the needs of “TAO MÉXICO” or in virtue of modifications to its business model, provided that every modification to the same shall be informed to you by means of a publication of this notice on the website of “TAO MÉXICO”, and therefore we recommend to verify the same frequently.

As part of the concerns of “TAO MÉXICO” for the proper use of your data, in case a safety breach occurs during any phase of treatment of your personal data that significantly affects your patrimonial or moral rights, the Privacy Officer shall inform immediately on the website of “TAO MÉXICO” the safety breach event, so that you can take the corresponding measures in order to protect your rights.


Protective Mechanisms
At “TAO MÉXICO” we have internal controls for the management of information and safety measures, including tools so as to encrypt and authenticate information to maintain safe your personal information. Your personal data is processed through safe network systems and may only be accesses by a limited number of individuals with special rights, that are compelled to maintain such information under absolute confidentiality.

In addition, and for safety purposes, we suggest you frequently review the contents of this Notice of Privacy. If you consider that your right to the protection of your personal data has been violated due to any act or omission of us, we suggest you visit the official website www.ifai.org.mx


GUNTER FEDERICO MAERTENS SANCHEZ- Official Translator duly authorized for the State of Quintana Roo, I CERTIFY: That the documents transcribed herein are a translation of their originals in Spanish which I reviewed on August 9, 2019.